Privacy Policy

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Last updated: 20 August 2025

Shiva Shakthi Digi Seva – CSC Centre & GST Suvidha Kendra (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

We are a government-authorized CSC Centre & GST Suvidha Kendra, located at:Shop No 3, Sharada Arcade, H No. 3-1/47, Nizampet Rd, near BVRIT Engineering College For Women, Rajiv Gandhi Nagar, Jaya Deepika Estates Colony, Bachupally, Hyderabad, Telangana – 500090, India.

We may collect:

• Name, phone number, email address, postal address
   
• Government ID documents (PAN, Aadhaar, Passport)
   
• Business documents (GST, FSSAI, ISO, IEC registrations)
   
• Payment information (if applicable)
   
• Any details shared with us to process your service request
   

We use your information to:

• Provide and process services (PAN, Passport, GST registration, ITR filing, FSSAI, IEC, ISO, FASTag, AEPS, etc.)
   
• Communicate with you via phone, WhatsApp, or email
   
• Process payments securely
   
• Comply with government regulations
   
• Improve our services and website
   

We do not sell your personal data. We may share information only with:

• Government portals and departments (for service processing)
   
• Banks and payment providers (for transactions)
   
• Service partners who help us deliver services
   

Our website may use cookies and Google tools (like Analytics & Ads) to improve user experience and marketing. You can control cookies through your browser settings.

We keep personal data only as long as necessary to provide services and meet legal obligations.

We follow reasonable security practices and CSC/GST guidelines to protect your information from unauthorized access or disclosure.

You may request access, correction, or deletion of your data by contacting us.

For questions about this Privacy Policy, contact:

• Email: support@shivashakthiseva.com
   
• WhatsApp: +91 8885283666
   
• Address: Shop No 3, Sharada Arcade, H No. 3-1/47, Nizampet Rd, Bachupally, Hyderabad, Telangana – 500090, India
   

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.